Is Auto-Pay an option?

We have made some changes to our billing process to make it more streamlined and efficient. Below are the key details you need to know:

Auto-Pay

• The requirement to enroll in Auto-Pay has been removed. You are no longer required to sign up for automatic payments.
• As a result, all automatic payments have been removed from accounts.
• If you wish to continue using Auto-Pay, please email help@franksmusik.com so we can enroll you back in the program.

Automatic Invoicing and Due Date

• The system will automatically generate an invoice based on the lessons scheduled.
• Invoices will be sent on the 25th of each month for the subsequent month.
• The due date for payment is the 5th of each month. This standardized process ensures clarity and consistency.
• Partial adjustments will be made as necessary, based on activities and agreements.

No Balance Due or Credit

• If your account balance is $0.00, no invoice will be generated.

Past Due

• A 15% penalty will be applied to past-due balances.
• This penalty may be waived at our discretion, depending on your payment, attendance, and cancellation history. Frank’s Musik Services LLC reserves the right to waive penalties as appropriate.

If you have any questions or concerns about these changes, please feel free to contact us at help@franksmusik.com.